Disclaimer & AI Disclaimer

By using ERITA, you expressly confirm that you have read, understood, and accepted this disclaimer.

• A substitute for professional medical, psychiatric, psychological, or psychotherapeutic advice, diagnosis, or treatment
• A medical or psychological service within the meaning of Austrian Psychologists Act 2013, Medical Act 1998, or Psychotherapy Act
• Suitable or intended for diagnosing, treating, curing, alleviating, or preventing diseases, disorders, or health impairments
• Designed for managing acute mental health crises, emergencies, suicidal thoughts, depression, anxiety disorders, or other serious mental illnesses
• A qualified psychological or medical professional consultation
• Suitable for making diagnoses or recommending treatments

ERITA serves for self-discovery, self-reflection, and general information. All content generated by the app is the result of AI algorithms and is not based on individual professional assessment by qualified physicians, psychologists, psychotherapists, or other healthcare professionals.

App content does not represent opinions about your health status and should never be interpreted as such.

The app is not designed for emergencies and does not provide emergency support.

Austria:
• Crisis Helpline: 142 (24/7, free)
• Psychiatric Emergency Service Vienna: 01/313 30
• Crisis Intervention Center Vienna: 01/406 95 95
• European Emergency Number: 112
• Ambulance: 144

Germany:
• Crisis Helpline: 0800 111 0 111 or 0800 111 0 222
• Child & Youth Helpline: 116 111
• Emergency Number: 112

International:
• Contact local emergency services
• Go to the nearest emergency room
• Contact your treating physician or psychotherapist
• List of international hotlines: findahelpline.com

If you or someone you know is in immediate danger, call emergency services immediately (112 in Europe) or go to the nearest emergency room.

ERITA uses Large Language Models (LLMs) and other AI technologies from third-party providers (particularly OpenAI) to generate dream interpretations and chat responses.

Artificial intelligence is imperfect and may:

• Generate false, misleading, or incomplete information (so-called "hallucinations")
• Provide inappropriate, insensitive, or potentially harmful responses
• Reproduce biases from training data
• Disregard cultural, religious, or personal sensitivities
• Misinterpret contextual relationships
• Not guarantee consistency across multiple interactions
• Misrepresent medical or psychological facts

We do not guarantee:

• Accuracy, completeness, timeliness, or reliability of AI responses
• Suitability for particular purposes
• Scientific, medical, or psychological correctness
• Consistency with established psychological theories (including Jungian psychology)
• Error-free operation or uninterrupted availability

The operator assumes no liability for:

• Health damages (physical, mental, emotional)
• Worsening of existing conditions or mental states
• Financial losses or damages
• Reputation damage or image harm
• Data loss or device damage
• Missed opportunities or lost profits
• Relationship problems or social consequences

You use all information and recommendations from the app solely at your own risk. The operator is not liable for:

• Decisions you make based on AI-generated content
• Actions or omissions based on app recommendations
• Foregoing professional medical or psychological help
• Self-diagnosis or self-treatment

• Errors, bugs, or app crashes
• Server failures or interruptions
• Faulty AI models or algorithms
• Security vulnerabilities or data breaches
• Incompatibility with devices or operating systems

We are not liable for errors, failures, or security issues from third-party providers, particularly:

• OpenAI (AI models)
• Firebase / Google (Analytics, Hosting)
• Apple App Store / Google Play Store
• Cloud hosting providers

To the maximum extent permitted by law:

• Liability only for intent and gross negligence
• Exclusion of all liability for slight negligence
• Maximum liability amount limited to EUR 100 or the amount you paid for the app in the last 12 months (whichever is lower)
• Exclusion of indirect damages (consequential damages, lost profits, etc.)

Mandatory statutory liability (e.g., Product Liability Act, liability for personal injury in cases of intent/gross negligence) remains unaffected.

As a user, you agree to:

• Use the app only for self-discovery and informational purposes
• Consult qualified professionals for health or mental health issues
• Critically question AI content and not regard it as absolute truth
• Not make medical decisions based on the app
• Not use the app in emergencies
• Understand and accept the limitations of the technology

Please seek professional help if you experience:

• Persistent negative thoughts or feelings
• Sleep disturbances, nightmares, or recurring distressing dreams
• Anxiety, panic attacks, or depression
• Traumatic experiences or PTSD symptoms
• Suicidal thoughts or self-harm tendencies
• Substance abuse or addictions
• Relationship problems or family conflicts
• Any other psychological or emotional distress

• Professional Association of Austrian Psychologists: www.boep.or.at
• Austrian Federal Association for Psychotherapy: www.psychotherapie.at
• Psychotherapy Search: www.psyonline.at

This disclaimer is governed by Austrian law, excluding the UN Convention on Contracts for the International Sale of Goods and international conflict of laws provisions.

The place of jurisdiction is Klagenfurt am Wörthersee, Austria.

Mandatory consumer protection provisions of your country of residence remain unaffected.

By using the ERITA app, you expressly confirm that you:

• Have fully read and understood this disclaimer
• Accept all conditions contained herein
• Understand that the app is not suitable for medical or therapeutic purposes
• Use it at your own risk
• Will seek professional help if problems arise

If you do not agree with these conditions, do not use the app.

For questions about this disclaimer: support@erita.app